Training set for Long-Term Care Ombuds volunteers in Federal Way

Multi-Service Center will host training this fall for those interested in volunteering for the Long-Term Care Ombudsman Program.

Multi-Service Center will host training this fall for those interested in volunteering for the Long-Term Care Ombudsman Program.

Certified volunteers in the Long-Term Care Ombudsman Program serve persons who reside in licensed long-term care settings.

An ombud works to ensure that residents in these facilities receive good quality of life and care by providing information to consumers about their rights, working to resolve problems on behalf of residents, monitoring the state Department of Social and Health Services’ enforcement of the laws and advocating for improvements in the long-term care system.

Volunteers are carefully selected and screened through an interview process, and if accepted, attend a fun but intense 32-hour training, which results in a state certification. Volunteers commit to a year of service and a minimum of four hours a week in their ombuds role. Volunteers will be assigned a facility to visit weekly in their community.

Training will be held from 9 a.m. to 5 p.m. on Sept. 16, 17, and 30 at Multi-Service Center in Federal Way. Contact Juanita Beale at 253-981-6234 or juanitab@mschelps.org for more information.